Smart Facilities Management (FM)

What is Smart Facilities Management?

Smart Facilities Management (FM) refers to the integration of systems, processes, technologies and personnel to enhance the management of a building's facilities. It is about doing better with technology, using it as a means to an end.

It is important to consider the process and people aspect in order to harness the full potential of smart FM and achieve a holistic solution that can support data-driven decisions, create change and improve outcomes.

Smart FM is about integrating technologies, people and processes to improve communications, lessen response time, reduce costs and manpower and more importantly, raise productivity. -  Tony Khoo, Immediate Past President, Singapore International Facility Management Association (SIFMA)

Why should I adopt Smart FM?

There are numerous benefits for building stakeholders to adopt Smart FM.

A 5-step SMART process was developed to supplement Building Owners and FM Managers in their Smart FM journey. Keen to adopt Smart FM? Refer to the detailed steps in the Guide to Smart FM or illustration of the 5-step SMART process below:

As the industry made further progress towards Integrated FM and Aggregated FM (IFM and AFM), the Smart FM Taskforce encourage the industry to move towards adopting advance Type 3 Smart FM technologies and launched the enhanced Guide to Smart FM on 6 September 2022 with the introduction of the Digitalisation Maturity Map (DMM).

Need some assistance to enhance your Smart FM capability?

To encourage and support digital transformation and productivity upgrading within the FM industry, eligible local Small and Medium Enterprises (SMEs) can apply for the Productivity Solutions Grant (PSG) to subsidise the cost of adopting pre-approved digital IT solutions which enhances productivity under the Construction and Facilities Management Industry Digital Plan (IDP).

For Local SMEs
Please click here for more information on the Productivity Solutions Grant and its eligibility criteria under the Construction and Facilities IDP. 

For Smart FM Solution Providers
Please click here for more information on the submission process to have solutions pre-approved under PSG.