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COVID-Safe Workforce

Summary of Swab Test Requirements [Updated on 10 June 2021]

Approval to restart: To meet the COVID-Safe restart criteria (https://go.gov.sg/bca-restart-criteria),  the Main Contractors and Supply Work Owners need to include all personnel, construction and non-construction workers who are working /visiting construction sites1 and supply premises, via https://go.gov.sg/bca-construction-supply to BCA for approval.

Swab test: Employers are required to make appointments for their workers’ Rostered Routine Test (RRT) to resume work. When submitting details of personnel who are working /visiting construction sites1 and supply premises to BCA for approval, employers can at the same time make appointments for these personnel to attend RRT  through the online Swab Registration System (SRS) at https://swab.hpb.gov.sg/ext/login.aspxWorkers who missed their RRT will have their AccessCode status turned red and cannot be deployed to work.

Click on image to view in full size:
swab table


[1] Construction sites includes “Construction Projects” and “Supply Works” as listed under Table 1 of BCA’s advisory dated 25 May, and building works for landed properties and insignificant building works (IBW) within a Construction Project.

Clarity on RRT Requirements [Updated on 17 May 2021]

The table below provides clarity on the various job roles that was earlier exempted from RRT but with immediate effect they would be required to undergo RRT if they enter worksites. Please note that builders/companies will still need to meet the COVID-Safe restart criteria and observe Safe Management Measures.

Click on image to view in full size:rrt table



General FAQs on Covid-Safe Workforce/Swabbing

[Added on 27 May 2021]
Do Singaporeans, PRs and EP holders working in corporate office premises or non-construction sites (e.g. renovation, facilities management) need to undergo RRT, if they do not visit construction sites?

No.

[Added on 27 May 2021]
Do construction S Pass and WP holders (not living in dormitories) working in corporate office premises need to undergo RRT, if they do not visit construction sites?  

No. Declaration by the employer, for RRT exemption is required at  https://go.gov.sg/swab-declaration. However if the workers are required to enter renovation, facilities management or lift & escalator sites, RRT is required (even if they do not visit construction sites).

[Added on 23 May 2021]
We are from the services industry and our workers, including SC/ PR, may need to go to construction sites e.g. drivers, delivery personnel, cleaners for short periods of time. Do they need to be swabbed before entering the sites 

If they are required to go into the construction sites, they would need to be subject to the mandatory RRT. If they are not entering the construction site (e.g. delivery drop off at entrance), then the mandatory RRT would not apply to them.

If your company does not have a Swab Registration System (SRS) account, please visit https://www.hpb.gov.sg/rrt for steps on how to create one. Please note that account creation may take a few days. After your company’s SRS account is created, visit  https://swab.hpb.gov.sg/ext/login.aspx to register for a free swab test for your worker.  If you need to book a swab test urgently, you can get your own swab tests at private clinics at your own cost.

[Added on 23 May 2021]
For Recovered Workers (less than 270 days), are they exempted from RRT and can they enter the construction sites 

Recovered Workers (less than 270 days) are exempted from the mandatory RRT requirements and they should be allowed to enter the construction sites and when their SGWorkPass is green. For these workers, their SG Workpass App will show “Recovered and Exempted from RRT”.

[Added on 24 August 2020]
What should I do if a worker is tested positive for COVID-19 

If a worker is tested positive for COVID-19, the employer shall immediately isolate him from the other workers who are staying with him. The employer shall notify BCA immediately of the confirmed case using this FormSG link: https://form.gov.sg/5ec748cd530c12001170e6e5.

All other workers who are working or staying with the confirmed COVID-19 worker shall not be deployed for work and shall stay within their accommodation until further instruction from MOH is given. In the meantime, the employer of these workers must ensure that their meals and daily needs are provided.

[Updated on 17 May 2021]
Who would need to undergo RRT?

All construction work permit holders and S Pass holders will need to be tested periodically, unless they are working from home or working in company office premises and living in non-dormitories. Please make a declaration at https://go.gov.sg/swab-declaration for workers working from home or working in company office premises and living in non-dormitories.

In addition, Singapore Citizens /Permanent Residents/ Employment Pass holders working on/entering construction sites[1] will also be subjected to this requirement. This includes all full-time and part-time employees, such as resident engineers, resident technical officers and project managers. Please refer to https://go.gov.sg/rrt-requirements for clarity on RRT requirements.

Builders should only allow SC/PR/EP/S Pass/Worker Permit holders with swab records within the past 14 days to enter site (swab test results can be seen in TraceTogether or HealthHub App for SC/PR, E Pass/S Pass/ Work Permit holders swab test results can be seen on SG WorkPass or FWMOMCare)


 

[1] Construction sites includes “Construction Projects” and “Supply Works” as listed under Table 1 of BCA’s advisory dated 25 May, and building works for landed properties and insignificant building works (IBW) within a Construction Project 

[Updated on 7 April 2021]
Do Singapore Citizens/ Permanent Residents/ Employment Pass holders  who work on construction sites need to be tested before resuming works?

Singapore Citizens/ Permanent Residents/ Employment Pass holders working on construction sites are required to undergo RRT within 14 days from the approval to resume works. Singapore Citizen and Permanent Residents can monitor their RRT results and compliance with RRT using the Health Buddy App or at  https://www.healthhub.sg/. To keep the worksite COVID-safe, personnel who missed their 14D RRT should be denied entry to the worksite if their Health Buddy App (or at  https://www.healthhub.sg/), does not show that the personnel had attended a swab test within the last 14 days. More information on the App can be found at https://www.singhealth.com.sg/patient-care/patient-visitor-info/health-buddy-app.

[Updated on 8 September 2020]
What about HQ staff that goes to site for meetings with only consultants and clients

Physical meetings should be minimised, e.g. by using tele-conferencing facilities or hold the meeting at the HQ instead of holding it at the construction site.  Please refer to Table 2 which provides further clarity on the RRT requirements.

[Updated on 7 April 2021]
How can I arrange for my employees to be tested? 

Companies should apply to BCA to seek approval to resume/continue works first, if the workers are working/visiting construction sites.

The Main Contractors and Supply Work Owners need to include all personnel, construction and non-construction workers who are working /visiting construction sites1 and supply premises, via https://go.gov.sg/bca-construction-supply to BCA for approval.

When updating to include additional workers or to remove workers who no longer need to enter the work site to work:

      i.         Choose “Modification of Previously Approved Application”

     ii.         Quote the previously approved FormSG Application number

    iii.         Resubmit all documents, including the list of the previously approved workers, as the resubmission will supersede the earlier approval.

Applicants are to ensure that workers information submitted is accurate.

Only companies that meet the RRT criteria can access RRT (via SRS) for the period that they are involved in the construction works.

  • Construction firms employing construction work pass holders and SCs/PRs who are working in construction sites;
  • Non-construction firms with personnel WPHs /SCs/PRs who need to enter the worksite to work e.g. developers, consultants or  firms from non- CMP entering the worksite to perform supporting activities (delivery drivers, equipment maintenance).

After the Main Contractors and Supply Work Owners have included the personnel entering their worksite to work (i.e. construction and non-construction workers) into their Restart Application,  the employers of these personnel would then be able create a SRS account to schedule their workers for swab appointments via SRS.

For employees who are required to undergo RRT,  companies can refer to the SRS user guide at https://www.hpb.gov.sg/rrt on how to schedule RRT appointments for their employees. All swabs are strictly by appointment only.

For SRS related technical Issues, please email AskSRS@hpb.gov.sg.

[Updated on 7 April 2021]
Will companies have to pay for costs of swab tests?

The Government will fund the cost of swab tests for construction projects until 30 September 2021.

[Updated on 1 December 2020]
Who will pay for the treatment cost for COVID-19 patients?

Please refer to https://www.mom.gov.sg/covid-19/frequently-asked-questions/eligible-claims-and-medical-benefits for treatment costs.

[Updated on 9 April 2021]
The AccessCode in the SGWorkpass app for my worker shows a Red status. Can my worker proceed to work? What should I do?

Your construction sector worker should only be deployed to work if their AccessCode in the SGworkpass app indicates a green status.

Your workers can use the SGWorkPass app to find out why his AccessCode is ‘Red’ (i.e. Cannot go out for work.)

You can also download the AccessCode details of your Employment Pass, S Pass and Work Permit holders workers from Safe@Work eService. Please refer to the Safe@Work eService onboarding guide for more information.

If your worker’s AccessCode indicates a Red status (No approval given to start work)

  • BCA’s approval to resume work may have been rescinded due to non-compliance with the conditions of approval or your worker’s work pass may be in the process of renewal.

You may refer to MOM’s FAQs at https://www.mom.gov.sg/covid-19/frequently-asked-questions/sgworkpass for more information.

For AccessCode Related/Work Pass enquiries, please email MOM_ACE@mom.gov.sg

For enquiries regarding RRT for workers who are Process sector work pass holders, please email : SWAB@edb.gov.sg  

For enquiries regarding RRT for workers who are Marine sector work pass holders Marine Port Authority: swab@mpa.gov.sg.

[Updated on 7 April 2021]
What should I do if my worker is facing issues using TraceTogether only SafeEntry

Please visit https://support.tracetogether.gov.sg and https://support.safeentry.gov.sg for more FAQs and helpdesk support.   

[Added on 23 April 2021]
Why is my worker who no longer works in construction site still required to go for RRT?

If the worker has not been removed from restart application, he will still be required to go for RRT. Please notify the main contractors whom you have provided your worker’s details to submit a modification to remove the said worker from the latest approved restart application via https://go.gov.sg/bca-construction-supply.

Please note that after an employee / worker (who is not from Construction sector) is removed from restart application list, it takes about 5 working days for this to be reflected in the RRT (Swab test) list.

In addition to removing the worker from the restart application, if the worker is from Construction sector (i.e. his Work Permit / S Pass states that he is from Construction sector) and is working in the office and do not need to enter any work site and not staying in the dormitories, please also submit a declaration that the worker is working in the office and do not need to enter the work site via https://go.gov.sg/swab-declaration for exemption from RRT.

[Added on 23 April 2021]
My new worker’s AccessCode is red due to a “missed swab”.  He is not working or visiting any construction sites and my company is not in Construction sector.  He may have been included in restart applications when he was with his previous employer.  I do not know who are the Main Contractors of the construction projects.  What can I do to resolve the AccessCode issue?

Please ask the previous employer to contact the Main Contractor(s) to submit a modification and remove the said worker from the latest approved restart application via https://go.gov.sg/bca-construction-supply.

[Added on 23 April 2021]
Why is my worker who has previously been removed from restart applications now required to go for RRT again?

The worker might have been mistakenly added to the restart application again by Main Contractor, hence triggering the RRT requirement. Please check with your previous Main Contractor(s) to remove your worker from their restart application(s).


Swab Registration System (SRS)

[Added on 7 April 2021]
For workers who have taken the COVID-19 vaccination, do they still need to attend RRT? If no, how would their details be removed from the SRS portal?

Please refer to https://www.mom.gov.sg/covid-19/frequently-asked-questions/covid-19-vaccination-for-work-pass-holders for more details.

[Added on 7 April 2021]
If my construction work pass holder cannot attend RRT or missed RRT appointment due to home leave, medical leave of absence, hospitalisation leave, work pass undergoing renewal or work pass being cancelled, where can I submit the reasons of absence?

Please submit your worker’s reason for missing RRT at https://go.gov.sg/rrt with the supporting documents. 

[Updated on 9 April 2021]
Where can I find the user guide for SRS?

Companies can refer the user guide for SRS at https://www.hpb.gov.sg/rrt

[Added on 1 December 2020]
Why is it that I have created a SRS account but did not receive password/login details? 

A19. After you have submitted your company’s information to set up the SRS account at https://go.gov.sg/reg-srs-acc, an email with the password/login details will be sent to the Login Email Address that you have indicated within 3 working days. Please also check your spam/junk folders in your mail box.

If you are using your company’s email as your Login Email Address, please check with your company IT team if there is a filter preventing the sending of emails from the Swab Registration System (srs_noreply@gmail.com) to your Login Email Address. If you still encounter issues, please write in to AskSRS@hpb.gov.sg

[Added on 2 August 2020]
Do I need to make swab test appointments for my Singapore Citizens/ PRs employees in the SRS?

You need to add SCs/PRs in the SRS for swab test appointments if they visit or work at construction sites. For more info on swab test requirements, pls refer to https://go.gov.sg/bca-covid-safe-workforce-faqs.

[Added on 2 August 2020]
Do employers have to make their own swab appointments for both workers staying in dorms and outside dorms? 

Yes.

[Added on 7 August 2020]
I am the Point-of-Contact (POC) for multiple companies with different UENs. Am I able to use the same email for registration into SRS?  

No. SRS accounts are unique for each firm with only one email registered to one UEN. Different email addresses are to be used for other companies with different UENs.

[Added on 7 August 2020]
Previously, my company registered in the pilot phase for SRS, will my firm need to re-register for the SRS again?  

Companies involved in the pilot phase are automatically added into the SRS, and no further action is required. Should there be changes to the company’s particulars (email address, mobile number, etc), please update the information using this form: https://go.gov.sg/reg-srs-acc.

[Added on 7 August 2020]
I have forgotten my password for the SRS account. Is there any way to reset the password?  

You may click on "Forget Password” on the home page of the SRS system. Please check for a password reset email from srs_noreply@gmail.com. Kindly also check your junk/spam folder for the email.

[Added on 1 December 2020]
My account is suspended/blocked. What should I do?  

An account could be blocked due to multiple incorrect login attempts. Please write in to BCA Online Feedback Form to verify and unblock your account.

[Updated on 13 August 2020]
Do all employees listed on the SRS need to be swabbed?  

Companies should apply to BCA to seek approval to resume/continue works first if the workers are working/visiting construction sites or working in those sites where construction work has not resumed,

Thereafter, companies should register their approved employees who fulfil the criteria listed in the Swab Test Requirement Table for swab tests on SRS.

For companies that deploy construction account workers to non-construction sites, they can proceed to arrange for swab test appointments using the SRS without applying for BCA’s approval.

[Updated on 8 September 2020]
What is the maximum number of swab tests I can book in any given day for my employees?  

Please refer to the maximum booking quota via SRS under the Staff Management Page. Please note that auto-scheduled appointments are also counted towards the quota.

[Added on 7 August 2020]
How many days in advance can my company book the swab tests for my employees?  

Companies can book swab tests between 2 – 14 calendar days in advance of the current calendar date.

[Added on 7 August 2020]
Can I cancel an appointment? Will I get a confirmation once I have booked or cancelled on the SRS?  

If appointment date for the staff is within 2 days from the present day, you will not be able to cancel the appointment. Only the employers will be notified by email if the first swab is cancelled. For subsequent swabs, employees will be notified by SMS respectively.

[Added on 7 August 2020]
My employee/company did not receive a notification after their scheduled swab test was scheduled. Is the appointment still valid?  

Yes. You can show a screenshot of the confirmed appointment to the staff at the scheduled swab site. Please note that employees must still bring their identification documents (e.g. NRIC, Work permits, driving license, etc.)

[Added on 7 August 2020]
My employees cannot make it on the scheduled swab date/location. Can I change/cancel the appointment for them?  

Companies can change/cancel the appointment for their employees on the SRS, provided that the change occurs at least 2 calendar days before the scheduled swab date.

[Updated on 15 December]
Will I need to make a new appointment after each swab test?  

Companies will need to make the booking for all employees for their first swab on the SRS. Employees will automatically be scheduled for their next swab test 14 days later unless they are:

-       sereo-positive, Covid Active and Recovered workers
-       staying in uncleared dormitories
-       serving their Stay-Home Notice (SHN) / Quarantine Order/ Leave of Absence

For suspected and inconclusive cases, employers should not schedule them for any RRT. If employers had received notification under the re-verification exercise that their workers have not having been infected with COVID-19 before and do not have the COVID-19 antibodies, and are at risk of being infected, these foreign workers will be automatically reflected in SRS. Employers would need to book the swab test appointments for them in SRS for Rostered Routine Testing (RRT) as soon as possible. Failure to be swabbed within 14 days of their last swab test will eventually result in their AccessCode turning red and they will not be allowed to leave their place of residence and/or go to work.

[Added on 7 August 2020]
Will I get a notification on the automatically scheduled appointments? 

Companies will receive an email notification while employees will receive an SMS on the automatically scheduled appointment around 1 working day after the previous swab test. This notification could be sent before any test results are released.

[Updated on 15 December 2020]
My employee is a recovered worker. Will he/she be required to undergo regular testing? If so, how do I do it?

Workers who were infected previously and have recovered are not required to undergo regular testing till further notice. Thereafter, such foreign workers will be automatically reflected in SRS and employers would need to book the swab test appointments for them. For Singaporeans/Permanent Residents, employers are required to manually include them into SRS and book the swab test appointments for them.

If employers had received notification under the re-verification exercise that their workers have not having been infected with COVID-19 before and do not have the COVID-19 antibodies, and are at risk of being infected, these foreign workers will be automatically reflected in SRS. Employers would need to book the swab test appointments for them in SRS for Rostered Routine Testing (RRT) as soon as possible. Failure to be swabbed within 14 days of their last swab test will eventually result in their AccessCode turning red and they will not be allowed to leave their place of residence and/or go to work

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