Lift safety

Our high-rise landscape has made lifts a necessary convenience in our lives. We all have a part to play to ensure that the 70,000 passenger lifts in Singapore are safe and reliable.

Who is responsible?

Keeping lifts safe is a responsibility shared by users, lift owners and contractors. As a lift user, you can observe the dos and don’ts of lift usage. Learn more by clicking on the images and poster below.


Do also watch this video on lift safety.

Report lift malfunctions 

Should you encounter any lift malfunctions, do your part by reporting to the lift owner (including Town Councils) or their managing agent using the contact number found at the lift landing area.

If you are trapped in the lift follow these steps:

  • Do not panic
  • Press the alarm button and wait for help to arrive
  • Do not try to pry open the lift doors
  • Use the emergency number in the lift to report the lift malfunction

Popular e-Services


The Construction Workforce Registration System (CWRS) is an online portal for CoreTrade and Multi-skilling registration and the renewal of Direct R1 eligibility.

Overseas Testing Management System

OTMS allows you to register the workers for Identity Verification and to check your registration status online.

Lifts and Escalators Application (LEAP) Portal

Lift and escalator owners, contractors and Specialist Professional Engineers (SPEs) can apply for and view applications for Permit to Operate (PTO) here.