Contact us

Building and Construction Authority

52 Jurong Gateway Road, #11-01
Singapore 608550 (Above JEM)

For general enquiries / feedback, please use our online feedback form ↗ (opens in new tab).

BCA Hotline: 1800-3425-222 (1800-DIAL-BCA), (+65) 6534 0219 (for Overseas Call)
(Airtime charges will apply for mobile calls to 1800 service lines. Calls are free of charge only if made from regular land lines.)

BCA Academy (from 1 Aug 2025): Hotline 6859 5353 or submit an enquiry here ↗ (opens in new tab)

Operating hours:
Weekdays: 8.30am - 12.30pm and 1.30pm - 5.00pm (excluding public holidays)

BCA Service Centre/BCA Braddell Campus

No. 200 Braddell Road
Singapore 579700

BCA Service Centre has permanently ceased operations from 1 February 2026.

If you require assistance with BCAA matters, please call BCAA hotline at 68595353 or submit an enquiry here ↗ (opens in new tab).

For other BCA matters, please use our online feedback form ↗ (opens in new tab) or call our hotline at 1800-3425-222.

Others

CORENET e-Submission System: (+65) 6334 3574

For service delivery feedback, please use our online feedback form ↗ (opens in new tab) or call our QSM line at 1800-2219001 (Weekdays: 8.30am - 12.30pm & 1.30pm - 5.00pm).