Lift and Escalator Safety
Observe the ‘dos and don’ts’ for lifts and escalators and play your part to ensure safe usage of our lifts and escalators.
Who is responsible?
Keeping our lifts and escalators safe is a responsibility shared by users, lift and escalator owners, as well as contractors. As a lift and escalator user, you can observe the ‘dos and don’ts’ for safe usage of lift and escalator usage through the posters and videos below.

Download the posters here:
Poster 2 : Handling Bulky Items or Strollers?
Poster 3 : Stand within the Yellow Lines
Poster 4 : Make Room for Kindness - Pram
Poster 5 : Make Room for Kindness - Elderly
A Letter to those who Matter: Lift Safety

A Letter to those who Matter: Escalator Safety

Good Practices Guide for Lift Owners
BCA has developed the “Good Practices Guide for Lift Owners” to guide lift owners on making lifts better and safer for all users.
The guidebook consists of 6 chapters with information on:
the statutory duties of the owners
considerations when getting a new lift
how to select a maintenance contractor and servicing package
good practices for lift safety
importance of maintenance and repair
advice on modernisation for old lifts
Let us continue to make lifts better and safer for all users!
Report lift or escalator malfunctions
Should you encounter any lift or escalator malfunctions, do your part by reporting to the lift or escalator owner (including Town Councils) or their managing agent immediately.
If you are trapped in the lift, do not panic and follow these steps:
Press the alarm button and wait for help to arrive.
Do not try to pry open the lift doors.
Use the emergency number in the lift to report the lift malfunction.


