Smart Facilities Management

Smart Facilities Management (FM) is the integration of systems, processes, technologies, and people to enable data-driven operations to deliver improved FM outcomes.

Benefits of Smart FM

Adopting Smart FM can enable Built Environment (BE) firms to enhance their operational efficiency, sustainability measures, and reduce their costs.

Steps to adopt Smart FM

Facilities managers and building owners can refer to the five-step SMART process below to help them kickstart their Smart FM journey.

Sector-specific guide to enhance Smart FM

Although many FM stakeholders have adopted Smart FM practices, more can be done in integrating different systems. This makes it necessary to align digital adoption levels and systems, enabling maximised synergy throughout the FM value chain.

FM stakeholders keen on identifying suitable areas for integrating Smart FM into the value chain may refer to the BCA Digitalisation Relationship Map. The map outlines the ways different FM sectors can benefit from technology and data-driven practices to enhance their efficiency, productivity, and sustainability.

For a step-by-step guide on how you can adopt Smart FM efficiently and successfully, you may refer to BCA’s Guide to Smart FM [PDF, 6.6 MB].