Procuring Facilities Management (FM) Services

What registration is required for FM service providers?

FM01 workhead registration

All FM companies providing integrated facilities management (IFM) or managing agent (MA) services for public sector projects must be registered under the appropriate workhead in BCA's Facilities Management (FM) Registry- specifically the FM01 workhead, to participate in government FM tenders. 

Understanding Integrated Facilities Management (IFM)

Integrated Facilities Management refers to the provision of at least two distinct FM services by the same company. The service provider may either deliver the services directly or outsource and centrally manage the services. 

The six distinct FM service categories are:

• Building maintenance services

• Mechanical & electrical maintenance services

• Security services

• Cleaning services

• Landscape services

• Pest control

Companies seeking to provide individual maintenance services (rather than integrated services) should refer to the Facilities Management Registry, which covers FM02 (Housekeeping & Cleansing), FM03 (Landscaping), and FM04 (Pest Control) workheads.

Guide on FM Procurement

Procurement framework

BCA and the Facilities Management Implementation Committee (FMIC) Procurement Taskforce have developed the FM procurement guide covering best practices across four critical stages of the FM tender lifecycle:

This structured approach ensures government agencies can effectively procure FM services whilst maintaining transparency and achieving value for money.

Available Resources and Downloads

FM procurement guide: Download the comprehensive guide developed by the FMIC Procurement Taskforce

Infographics on procurement process: Download infographics [PDF, 1.85 MB] that illustrate the four-stage procurement process

These resources provide step-by-step guidance for government agencies procuring FM services and companies seeking to provide them.

NEC4 Facilities Management Contract (FMC)

The NEC4² Facilities Management Contract (FMC) is a collaborative form of contract that facilitates and encourages good management of risks through mutual trust and cooperation of project parties.

² NEC is a division under Thomas Telford Ltd, the commercial arm of the Institution of Civil Engineers (ICE), the owner and developer of NEC suite of contracts. NEC4 contract is the latest edition of a suite of collaborative contracts for construction and facilities management projects. For more information on NEC4 contract, please visit https://www.neccontract.com/

As the NEC4 is a standard contract form used internationally, additional clauses are developed to better support the implementation of NEC4 FMC pilot projects in Singapore:

1. NEC4 Facilities Management Contract (FMC)
   
   Users can purchase a copy of the NEC4 FMC from the NEC website at https://www.neccontract.com/

2. Standard clauses for use in conjunction with NEC4 FMC pilot projects in Singapore

   1. Y(SG) clauses - Aligns NEC4 FMC with Singapore’s laws

   2. W clauses (1st edition Aug 2025) - Dispute resolution options incorporating local dispute resolution protocols and practices

   3. Z clauses (1st edition Aug 2025) - Additional conditions of contract for project-specific requirements. A base set of Z clauses is developed which takes into consideration public sector procurement requirements and local practices

   4. Amendment to Contract Data (1st edition Aug 2025) - Amendments to Contract Data template for use in conjunction with the Y, W and Z clauses

Additional resources and support

Related BCA services and information

• Facilities Management registry - Complete directory of registered FM companies and detailed registration guidance

• Tendering limits - Project value thresholds for different FM registration grades

• FM Appraisal - Performance assessment systems for ongoing quality monitoring

 Best practices

• Smart Facilities Management - Digital transformation support and productivity grants

For enquiries about FM registration requirements or procurement guidance, contact BCA's Procurement Department or visit our Facilities Management section for comprehensive resources and support.section for comprehensive resources and support.