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Building and Construction Authority

Reportable matters

In the event of safety risks or safety incidents involving fixed installations, reporters must notify the Commissioner of Building Control within specified time frames.

Last updated on 6 March 2026

In accordance with Regs (6) of the Building Control (Reportable Matters) Regulation 2025, a reporter must notify the Commissioner:

  1. Within 72 hours after the reporter first becomes aware of, or reasonably suspects that a reportable safety risk has arisen related to a building product (e.g. components relating to lifts, escalators, or MCPS, as listed in the First Schedule (opens in new tab)). Authorities must be notified via this FormSG (opens in new tab).

  2. Within 6 hours after the reporter becomes aware of — or reasonably suspects — a reportable safety incident involving a lift, escalator, or mechanised car parking system, call BCA at 9088 7289 or 9782 7296. Do not send text messages or media files through SMS or WhatsApp to report an incident.

For the list of reportable safety incidents, please refer to Second Schedule (opens in new tab).

For further information on reportable matters, please refer to the - Building Control (Reportable Matters) Regulations 2025 [PDF, 139 KB] (opens in new tab).