Contact Us

Building and Construction Authority

52 Jurong Gateway Road [Map]
#11-01, Singapore 608550 (Above JEM)

For enquiries / feedback, please use our online feedback form.

BCA Hotline: 1800-3425-222 (1800-DIAL-BCA), (+65) 6534 0219 (for Overseas Call)
BCA Academy: (+65) 6248 9999
Operating hours: 
Weekdays: 8.30am - 12.30pm and 1.30pm - 5.00pm (excluding public holidays)

BCA Service Centre/BCA Braddell Campus

No. 200 Braddell Road [Map]
Singapore 579700

Operating Hours:
Please continue to transact with us using our e-services. Selected counter services at BCA Service Centre will be available by appointment only. Please make an appointment here (at least 2 working days in advance).  

Please note that visitors must observe Safe Management measures including wearing a mask at all times.

If you require assistance to make an appointment, please call our hotline at 1800-3425-222.

Services relating to Contractor's Registration and Builder's Licensing will only be available online at https://www.bca.gov.sg/eBACS/ [More info] (89KB .pdf)


e-Submission System: (+65) 6334 3574

Building Tremor
(Private buildings): (+65) 6334 2408 / (+65) 6334 2580
(Public housing - HDB Essential Services): 1800 275 5555, 1800 241 7711

For service delivery feedback, please use our online feedback form or call our QSM line at 1800-2219001 (Weekdays: 8.30am - 12.30pm & 1.30pm - 5.00pm)

Popular e-Services


The Construction Workforce Registration System (CWRS) is an online portal for CoreTrade and Multi-skilling registration and the renewal of Direct R1 eligibility.

Online Registration for Verification System

ORV allows you to register the workers for Identity Verification and check your registration status online.

Online PTO System

Lift and escalator owners, contractors and Authorised Examiners (AEs) can apply for and view applications for Permit to Operate (PTO) here.