Building and Construction Authority
52 Jurong Gateway Road [Map]
#11-01, Singapore 608550 (Above JEM)
For general enquiries / feedback, please use our online feedback form.
BCA Hotline: 1800-3425-222 (1800-DIAL-BCA), (+65) 6534 0219 (for Overseas Call)
(Airtime charges will apply for mobile calls to 1800 service lines. Calls are free of charge only if made from regular land lines.)
BCA Academy (from 1 Aug 2025): Hotline 6859 5353 or submit an enquiry here
Operating hours:
Weekdays: 8.30am - 12.30pm and 1.30pm - 5.00pm (excluding public holidays)
BCA Service Centre/BCA Braddell Campus
No. 200 Braddell Road [Map]
Singapore 579700
Operating Hours:
By appointment only on Wednesdays from 1 November 2025. Please continue to transact with us using our e-services.
Counter services at BCA Service Centre are only available for assistance on online course registration for BCA Academy (BCAA) courses on Online StoreFront (OSF) and will be available by appointment only from 1 November 2025. Please make an appointment here at least 3 working days in advance. If you require assistance to make an appointment or would like to enquire on other BCAA matters, please call BCAA hotline at 68595353 or submit an enquiry here.
For other BCA matters, please use our online feedback form or call our hotline at 1800-3425-222.
Others:
CORENET
e-Submission System: (+65) 6334 3574
Building Tremor
(Private buildings): (+65) 6334 2408 / (+65) 6334 2580
(Public housing - HDB Essential Services): 1800 275 5555, 1800 241 7711
For service delivery feedback, please use our online feedback form or call our QSM line at 1800-2219001 (Weekdays: 8.30am - 12.30pm & 1.30pm - 5.00pm)