Building and Construction Authority
52 Jurong Gateway Road [Map]
#11-01, Singapore 608550 (Above JEM)
For enquiries / feedback, please use our online feedback form.
BCA Hotline: 1800-3425-222 (1800-DIAL-BCA), (+65) 6534 0219 (for Overseas Call)
BCA Academy: (+65) 6248 9999
Weekdays: 8.30am - 12.30pm and 1.30pm - 5.00pm (excluding public holidays)
BCA Service Centre/BCA Braddell Campus
No. 200 Braddell Road [Map]
Please continue to transact with us using our e-services. Selected counter services (including construction restart matters) at BCA Service Centre will be available by appointment only. Please make an appointment here (at least 2 working days in advance).
Please note that visitors should visit the Service Centre alone and observe Safe Management measures including wearing a mask at all times.
If you require assistance to make an appointment, please call our hotline at 1800-3425-222.
Services relating to Contractor's Registration and Builder's Licensing will only be available online at https://www.bca.gov.sg/eBACS/ [More info] (89KB .pdf)
e-Submission System: (+65) 6334 3574
(Private buildings): (+65) 6334 2408 / (+65) 6334 2580
(Public housing - HDB Essential Services): 1800 275 5555, 1800 241 7711
For service delivery feedback, please use our online feedback form or call our QSM line at 1800-2219001 (Weekdays: 8.30am - 12.30pm & 1.30pm - 5.00pm)