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Facilities Management (FM)

Integrated Facilities Management (IFM) and Aggregated Facilities Management (AFM) Grant

1         The $30 million IFM and AFM Grant (“IFM and AFM Grant”) will support projects in the adoption of progressive FM procurement and strategies, processes and technologies. The IFM and AFM Grant seeks to get leading FMCs and service buyers to collaborate as partners to aggregate across three (3) or more existing buildingswith a combined GFA of at least 45,000 m2 for the following building typologies:

  1. Commercial developments (e.g. hotels, serviced apartments, offices, retail buildings, mixed- developments, MSCT managed commercial and retail buildings);
  2. Institutional developments (e.g. healthcare facilities, Institute of Higher Learning campuses);
  3. Light industrial buildings; and
  4. Other building typologies with strong potential to contribute towards FM sector transformation to be determined by BCA in its sole discretion.

A block or tower exceeding 15,000m2 GFA will be deemed as a building.


2          The IFM and AFM Grant aims to demonstrate the transformation shift in the way buildings are maintained and equip FMCs and service buyers with capabilities in multiple aspects towards IFM and AFM:

  • Providing service buyers and FMCs greater confidence to adopt IFM and AFM through successful use cases;
  • Widening the adoption of highly integrated Smart FM solutions for a portfolio/cluster of buildings; and
  • Improving building maintainability through the demonstration of exemplary performance under the Green Mark: 2021 (GM: 2021) Maintainability (Mt) section.


IFM and AFM Grant Details

3          To qualify for the IFM and AFM Grant, the service buyers and FMCs must jointly submit an application, committing to undertake the project that meets the following requirements. Funding support is subjected to BCA’s assessment on the project's proposal submitted during the application stage, including innovative elements, and will only apply to 70% of the first $3 million of the actual qualifying costs (capped at $2.1 million). Please refer to Annex 1 of the terms and conditions (“T&Cs”) of the IFM and AFM Grant for more details. BCA also reserves the right and is not bound to assign any reasons for rejecting or accepting application.

  1. FMC must be registered under BCA’s Contractor Registration System Facilities Management (FM01)2 Workhead and accredited with at least a ‘Gold’ tier rating under Singapore International Facility Management Association's (SIFMA) Certified Facilities Management Company (CFMC) accreditation scheme;
  2. Adopt Outcome-Based IFM and AFM contracts that bundles 3 or more FM services together, consisting of at least 1 soft (e.g., cleaning, security, landscaping & etc.) and 1 hard FM service [e.g., Air-Conditioning and Mechanical Ventilation (ACMV) Systems, lifts & etc.] with a minimum 3 years-based contract period;
  3. Perform a gap analysis3 based on the Green Mark: 2021 Maintainability Section for all buildings in the proposal;
  4. Implement Type 3 Smart FM4 solutions which integrates across at least 3 FM services to optimise resource deployment;
  5. Complete Human Capital Diagnostic Tool (HCDT)5; and
  6. Demonstrate 20% or more overall productivity gain by manpower (e.g., man-days, man-hours, headcount, etc.)

FM01 Workhead: Provision of Integrated Facilities Management (IFM) and/or Managing Agent (MA) services by facilities management companies.

“Gap Analysis” refers to assessing the degree of maintainability of the building’s inherent design – via GM: 2021 - Maintainability Section – to understand design-related inefficiencies in its current maintenance regimes. This would help service buyers plan and evaluate short-term and long-term improvements, accordingly.

Applicable for Smart FM solutions that transforms FM service delivery to one that is outcome-based, on-demand or as-needed (rather than scheduled), enable fluid and optimal deployment of resources and where appropriate, integrates with autonomous technologies. Some key characteristics include, but not limited to, workflow automation, digitalisation of routine FM tasks, predictive or on-demand maintenance; dashboard to monitor, manage and report performance of the 3 integrated services, implement digital integration plan to FM subcontracting supply chain, etc. For more info, refer to the “Guide to Smart FM”.

5 HCDT, a national framework for workforce optimisation that measures human capital in terms of its capacity to support business goals, outlines an action plan, and prioritises resources to optimise competencies, processes and practices.

4         The IFM and AFM Grant will be available from 6 September 2022 to 31 March 2025 or till the available funds have been fully committed (whichever is earlier). BCA also reserves the right and is not bound to assign any reasons for rejecting or accepting application.

How to Apply

5          For interested service buyers and FMCs, you may complete the Pre-Consultation Form. Our BCA Officer will contact you to arrange for a pre-consultation session.

Set up in April 2018, the tripartite Facilities Management Implementation Committee (FMIC) brings together major stakeholders from public and private sectors to co-develop initiatives to advance the Facilities Management (FM) sector.


Members on the FMIC

  • Service Buyers (Developers/Building Owners)
  • FM Service Providers
  • Trade Associations and Chambers (TAC)
  • Unions

Objective

To advance the FM industry towards Integrated and Aggregated FM, from a labour-intensive industry to a productive one using data analytics, predictive maintenance and smart solutions.

FMIC has made good progress since 2018 and more initiatives are underway and to be rolled out in coming years to further advance FM sector towards integrated and aggregated FM in the next phase of industry advancement. The FMIC identified four key focus areas as follows :

  1. Championing upfront Design for Maintainability;
  2. Promote wider adoption of Smart FM technologies;
  3. Leveraging public sector procurement and partnering key private sector developers to create lead demand; and
  4. Developing capabilities at both companies and personnel levels to provide good quality FM services.

Proposed Recommendations of the FMIC

Key recommendations
Details
Design for Maintainability (DfM) – Include FM considerations in building design stage
  • Enhance DfM Guide with upstream Smart FM considerations, especially across the FM-related sectors, i.e. landscape, security, and environmental services.
  • Develop a DfM appraisal system to assess building designs’ level of maintainability through the lens of labour efficiency and cost effectiveness of maintenance regimes.
Smart FM – Enhance maintenance capabilities through smart FM to raise productivity, improve quality and reduce FM man-hours
  • Develop a smart FM framework, conceptualising various tiers of tech sophistication that FM Companies (FMCs) can aspire to achieve, and different levels of smart FM deployment for buildings.
  • Develop a smart FM guide to guide service buyers and FM managers to adopt Smart FM processes and technologies and to acquire digital skillsets from an FM operation angle to achieve the desired business outcomes.
Procurement – Strengthen FM processes through greater emphasis on quality/productivity and outcome-based contracting
  • Streamlining registration requirements for FMCs under BCA’s Contractors Registration System to register FMCs providing integrated FM and managing agent services.
  • Enhance tender evaluation framework to place more emphasis on quality and develop standard set of Conditions of Contract to promote greater efficiency in contract administration.
  • Develop FM Procurement Guide to encourage GPEs and industry to undertake good procurement practices and guide them towards adoption of outcome-based contracting.
Capability Development – Ensure the FM workforce is adequately trained and FMCs are competent in service delivery
  • Develop a Skills Framework to provide better guidance for the FM professionals on career progression and training opportunities.
  • Develop a TAC-led accreditation framework to recognise and raise competency of FMCs. (Update: SIFMA's CFMC and CFME accreditation schemes have been launched in 2021 for FMCs and FM professionals respectively)

Key Strategies Ahead

Building on earlier efforts, we seek to shift the FM towards a more technology-driven, integrated and aggregated facility management (IFM and AFM) operations.  FMCs and service buyers could harness efficiencies from managing different FM services on an integrated platform and aggregated a portfolio of buildings.

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