Facilities Management (FM)

Set up in April 2018, the tripartite FM Implementation Committee (FMIC) brings together major stakeholders from public and private sectors to enhance service delivery of FM companies and uplift the industry.

Members on the FMIC

  • Building owners
  • FM service providers
  • Trade associations and chambers (TAC)
  • Unions


To advance the FM industry from a labour intensive industry to a productive one using data analytics, predictive maintenance and smart solutions.

Creating a healthy and sustainable FM eco-system

The FMIC has identified four key focus areas for industry advancement :-

  1. Championing upfront Design for Maintainability;
  2. Promote wider adoption of Smart FM technologies;
  3. Leveraging public sector procurement and partnering key private sector developers to create lead demand; and
  4. Developing capabilities at both firm and personnel levels to provide good quality FM services.

Proposed Recommendations of the FMIC

Key recommendations
Design for maintainability (DfM) – Include FM considerations in building design stage
  • Enhance DfM Guide with Smart FM content, streamlining it based on building types for ease of adoption
  • Develop a DfM appraisal scheme to assess building designs’ degree of maintainability based on labour efficiency and cost effectiveness of maintenance regimes
Smart FM – Enhance maintenance capabilities through smart FM to raise productivity, improve quality and reduce FM man-hours
  • Develop a smart FM framework, conceptualising various tiers of tech sophistication that FM companies can aspire to achieve, and different levels of smart FM deployment for buildings
  • Develop a smart FM guide to guide building owners and FM managers to adopt technologies for FM applications
Procurement – Strengthen FM processes through greater emphasis on quality/productivity and outcome-based contracting
  • Streamlining registration requirements for FMCs under BCA’s Contractors Registration System to register FMCs providing integrated FM and managing agent services
  • Enhance tender evaluation framework to place more emphasis on quality and develop standard set of Conditions of Contract to promote greater efficiency in contract administration
  • Develop FM Procurement Guide to encourage GPEs and industry to undertake good procurement practices and guide them towards adoption of outcome-based contracting
Capability Development – Ensure the FM workforce receives adequate training and firms are credible through accreditation
  • Develop a skills framework for the FM workforce to provide better guidance on career progression and training opportunities
  • Develop a TAC-led accreditation framework for FM firms to recognise better performing firms


FM Eco System
Figure 1: Illustration of FM Eco-system

Key Strategies Ahead

Building on earlier efforts, we seek to shift the FM towards a more technology-driven, integrated and aggregated facility management (IFM and AFM) operations.  Firms and buildings owners could harness efficiencies from managing different FM services on an integrated platform and aggregated a portfolio of buildings.

Integrated FM (IFM) and Aggregated FM (AFM) Grant

1        BCA will introduce a $30 million IFM/AFM Grant to support projects with up to 70% of the qualifying costs1 in the adoption of progressive FM procurement and strategies, processes and technologies. The quantum committed will support around 10-15 projects and seeks to get leading Facilities Management Companies (FMCs) and service buyers to collaborate as partners to deliver multiple FM services in an integrated manner across at least 3 buildings and various building typologies (e.g. commercial offices, retail malls, hotels, IHL campuses, light industrial, healthcare, and retail buildings).

2        The IFM/AFM Grant would help to equip more progressive FMCs and building owners with capabilities in multiple aspects of FM transformation and facilitate industry’s shift towards IFM and AFM by:

  1. Providing service buyers and FMCs greater confidence to adopt IFM and AFM through successful use cases;
  2. Widening the adoption of highly integrated Smart FM solutions for a portfolio/cluster of buildings; and
  3. Improving building maintainability through the demonstration of exemplary performance under the Green Mark: 2021 Maintainability section.

3        Applications for the IFM/AFM Grant is expected to start in 3Q 2022.

1 Some examples include professional/consultancy services, physical equipment and software of proposed technology solutions, manpower and other operating expenditure for proposed technology solution.

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