Condos are managed on self-governance, facilitated by the Building Maintenance and Strata Management Act (BMSMA).
The BMSMA allows all condo owners to collectively decide how best to manage the estate that they share. This means that all affairs and decisions are to be managed and resolved privately between the parties involved as they are considered private issues. Where needed, the parties involved may escalate these issues to the appropriate channels such as tabling for discussion in a general meeting or via private mediation channels.
For example, homeowners are required to privately resolve disputes concerning inter-floor leakage within their lots. If your neighbour upstairs refuses to rectify the works despite you requesting them to do so, you will then need to escalate the issue by making an application (fees applies) to the Strata Titles Boards
, for resolution. The Strata Titles Board is a tribunal set up to hear a specific list of disputes between Management Corporations (MCs) / owners.
2. Active participation
As a unit owner i.e. subsidiary proprietor (SP), you are part of the Management Corporation (MC), which is similar to being a stakeholder / shareholder of a company. This means that you need to play an active role in the running and maintenance of the whole estate, and not just your individual unit. This is done by means of:
i. attending and voting at general meetings;
ii. paying maintenance fees and other payments for maintenance of common property on time, and
iii. considerate usage of your unit and common property
3. Shared Responsibilities
You will be part of a community with shared responsibilities in ensuring that the estate is well maintained. For example, if there are inadequate funds to pay for the repair of the swimming pool's filter system or spalling concrete in the common areas, you, together with all the other owners, will need to decide on increasing the monthly fees or pay a lump-sum fee to cover the repairs.