Quality Mark

Assessment Criteria

Units will be assessed based on the construction workmanship standards set out in the manual, "CONQUAS: The BCA Construction Quality Assessment System". A combination of visual assessment and measurement by tools will be used to verify compliance to tolerances and CONQUAS standards.

Scope of Assessment

The scope of assessment will be the construction workmanship standards of the internal finishes of the following 6 architectural elements:

1. Floor
2. Internal wall
3. Ceiling
4. Door
5. Window
6. Components - fixtures such as wardrobe, kitchen cabinet, vanity top, mirror, bathtub, water closet, shower screen and basin

The assessment will cover all locations within the units (bedrooms, bathrooms, kitchen, living & dining rooms, utility yard, balcony, private enclosed space, where applicable). In addition, the assessment will include waterponding test for bathrooms/toilets in the dwelling units.

Water-tightness tests on windows are optional. The conduct of the water-tightness test, if carried out, will be reflected in the Quality Mark.

The assessment does not cover quality of material or issues of design or aesthetic preferences.

Re-scoring

Developers / builders can request for reassessment for those units that failed to meet the stipulated score for QM. However, defects must be rectified before the re-scoring is done.

QM Tiered Rating System

The Tiered Rating System provides recognition to developers and builders that achieve quality excellence beyond the minimum requirements.

Performance criteria for award of "Star", "Excellent" and "Merit" ratings are as follows: 

* Based on initial assessment results of all locations (include balconies/private enclosed spaces) within all the dwelling units of the entire project.
** Based on initial assessment results of bathrooms / toilets in all the dwelling units of the entire project.
**Based on initial assessment results of CONQUAS sampling.

Note:
I. Wet area waterponding test passing rate = number of residential units meeting the QM wet area waterponding test requirement / total number of residential units in a project.

II. A unit is deemed to have met the wet area waterponding test requirement only if all the toilets/bathrooms within the unit and roofs/wet areas located directly above the unit clear the initial wet area waterponding tests.

III. A Project’s QM tiered rating may be downgraded under the QM moderation framework if there is/are valid complaint(s) on major workmanship defects received by BCA e.g. window/wall seepage, interfloor leakages, functionally deficient doors/windows etc.