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Procuring Facilities Management (FM) services

Choosing the right service providers - FM Firm Registration for public sector FM services


BCA has streamlined the registration of FM companies providing integrated FM (IFM) and managing agent (MA) services under BCA’s Contractors Registration System (CRS) – FM01 Workhead.  Government agencies procuring such FM tenders have been specifying FM01 Workhead as a requirement since 1 April 2020.

Workhead Title  Description 
FM01
Facilities Management
Provision of Integrated Facilities Management1 (IFM) and/or managing agent (MA) services by facilities management companies.

1 Integrated Facilities Management (IFM) refers to the provision of at least two distinct Facilities Management services for completed buildings or properties in one contract.  The provider may either deliver the services or outsource and centrally manage the contract. Areas of distinct FM services include (i) Building maintenance services, (ii) Mechanical & Electrical maintenance services, (iii) Security services, (iv) Cleaning services, (v) Landscape services and (vi) Pest control.

Registration details for the FM workheads are available for download here.

Guide on FM Procurement - Pre-tender, Tender Preparation, Tender Evaluation, Post-tender


The Guide on FM procurement is developed by the FMIC (Facilities Management Implementation Committee) Procurement Taskforce to provide guidelines on good procurement practices across the 4 stages of procurement and encourage greater adoption of such practices by the industry.
You can download a copy of the Guide on FM Procurement here and infographics here.

Moving towards Collaborative Contracting in FM

FM contracts are shifting towards more integrated services and longer-term contracts, presenting opportunities to better manage uncertainties, foster strong partnerships and enhance service delivery. Collaborative contracting supports the growth of a more dynamic and sustainable environment that would benefit both service buyers and providers. It provides the framework that:

  • Establish collaborative mechanisms between contract parties
  • Defines clear processes for risk and change management, proactive approach to dispute avoidance and joint problem solving

To better support collaboration, BCA has identified the NEC42 Facilities Management Contract (FMC) as a collaborative form of contract that facilitates and encourages good management of risks through mutual trust and cooperation of project parties.

2NEC is a division under Thomas Telford Ltd, the commercial arm of the Institution of Civil Engineers (ICE), the owner and developer of NEC suite of contracts. NEC4 contract is the latest edition of a suite of collaborative contracts for construction and facilities management projects. For more information on NEC4 contract, please visit https://www.neccontract.com/

Key features of the NEC4 FMC

As the NEC4 is a standard contract form used internationally, additional clauses are developed to better support the implementation of NEC4 FMC pilot projects in Singapore:

1.   NEC4 Facilities Management Contract (FMC)

Users can purchase a copy of the NEC4 FMC from the NEC website at https://www.neccontract.com/

2.   Standard clauses for use in conjunction with NEC4 FMC pilot projects in Singapore

i)   Y(SG) clauses

Aligns NEC4 FMC with Singapore’s laws

ii)   W clauses (1st edition Aug 2025)

Dispute resolution options incorporating local dispute resolution protocols and practices

iii)   Z clauses (1st edition Aug 2025)

 

Additional conditions of contract for project-specific requirements. A base set of Z clauses is developed which takes into consideration public sector procurement requirements and local practices

iv)   Amendment to Contract Data (1st edition Aug 2025)

Amendments to Contract Data template for use in conjunction with the Y, W and Z clauses


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