Reportable Matters to BCA
Under the Building Control (Reportable Matters) Regulations 2025, relevant parties[a] are required to notify BCA on (1) Safety Incidents and/or (2) Safety Risks pertaining to Fixed Installations. This is to ensure that BCA is informed and able to take necessary actions with regards to safety incidents and risks reported in view of public safety.
As defined the Building Control (Reportable Matters) Regulations 2025, Fixed Installations refer to Lifts, Escalators and Mechanised Car Parking System (MCPS).
Incidents which have caused harm to the general public are referred to as Safety Incidents while Safety Risk refer to fixed installation that may pose risks of death or serious injury arising from the use of the fixed installation.
Reporting to BCA must be done via the dedicated BCA hotline numbers within the stipulated time as follows:
- Safety Incidents must be reported within 6 hours after the party first becomes aware, or reasonably suspects, that a safety incident has arisen.
- Safety Risks must be reported within 72 hours after the party first becomes aware, or reasonably suspects, that a safety risk has arisen.
[a]Identification of relevant parties are as per Table 1 – Notification
Formore details on reporting of Safety Incidents and Risk pertaining to Fixed Installations, please refer to Table 1 below:
Table 1:
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Description
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Examples
(Refer to Second Schedule of BC(RM) Regs for the complete list)
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Notification
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Safety Incidents (Fixed Installation)
For reporting of safety incidents involving Lifts, Escalators, or Mechanised Car Parking Systems (MCPS).
Reportable safety incidents may include, but are not limited to, occurrences such as:
(a) injury/fatality associated with the operation of the fixed installations, or
(b) failure or abnormal operations of fixed installation components.
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- Fatalities or injuries as result of incident associated with the operation of a lift/escalator/MCPS.
- Lift car ascending or falling suddenly in an uncontrolled manner
- Abnormal entanglement of lift wire ropes
- Tilting, flipping, or collapsed escalator steps
- Fire outbreak, or smoke emitted, from any part of the lift/escalator system
- Failure of machine brakes
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The relevant parties required to notify the safety incident, upon becoming aware of the incident, are:
- A fixed installation owner of that fixed installation, or
- A person who last carried out maintenance works on the fixed installation before the happening of the reportable safety incident
Safety Incident Hotline :
9088 7289 or 9782 7296
(Please do not send text messages or media files through SMS or WhatsApp as a means of informing BCA of an incident)
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Safety Risk (Fixed Installation)
For reporting of a feature, component or software of a fixed installation (i.e. Lifts, Escalators, or Mechanised Car Parking Systems) that may pose risks of death or serious injury arising from the use of the fixed installation in a building.
Reportable safety risks may include, but are not limited to:
(a) a fixed installation component or software that does not conform to or perform as per required, or
(b) inappropriate use of a fixed installation component under conditions that would pose safety risks
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- Cracks found on the lift car sling, affecting its strength in MCPS
- Missing or damaged bolts of geared machines in Lifts
- Insufficient clearance between circuits or inadequately applied coating layer which result in corrosion in circuitries on Printed Circuit Boards in Lift / Escalator or MCPS
- Improper design in the circuitries
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The relevant parties required to notify the safety risk, upon becoming aware of the risk posed, are:
- A person appointed to carry out an inspection of the fixed installation required, or
- A person who carries out fixed installation works or maintenance works on the fixed installation, or
- A fixed installation owner of the fixed installation, or
- A person who manufactures, assembles or imports the building product for sale or use in a building in Singapore, or
- An owner or occupier of the building who is aware that the building product has been used in the building and of the reportable safety risk posed
Safety Risk Reporting Form:
https://go.gov.sg/safety-risk
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