Incident Notification

The ride manager and person responsible must report all adverse incidents to the Commissioner of Amusement Rides Safety as soon as practicable, as stated under Section 54 of the Amusement Rides Safety Act (Chapter 6A).

This applies to the installation, operation, modification and relocation stages of the amusement ride.

List of adverse incidents

Adverse incidents are classified into three categories according to severity. The most serious ride-related injuries that require hospital or professional medical attention are classified as Category 1. 

This list gets updated. You are advised to regularly check this webpage.

Category 1


Category 1 incident

Authority to inform


Death occurring in connection with the ride (such as object flying off or falling from the ride).

Death of employee or agent while installing, testing, maintaining or operating the ride.

SCDF, Police & BCA (MOM for death or injury of employee)

Medium to serious ride-related injuries

Injury occurring in connection with the ride that requires hospitalisation or treatment by medical professionals.

Evacuation using reach equipment

Static evacuation using height rescue equipment such as boom lifts or rappelling.


Any occurrence of fire on the ride or within the boundary of the ride including the spread of smoke or any other harmful emission arising from such fire.

Failure of ride

Failures where safe operation of the ride are compromised. E.g.:

  • Cracks at load bearing parts
  • Cracks in welds
  • Any ground settlement
  • Movement or deflection beyond design
  • Breakage of lay wires or strands beyond those allowed by standards and manufacturer’s recommendation
  • Kinks, or other damages that affect the strength of haulage rope
  • Physical damage or failure of bungee cord during operation
  • Failure of any load-bearing bolt
  • Dents or bends at truss elements
  • Any drive system, control and safety devices



Derailment/detachment from track or hauling system of any patron carrying unit, such as roller-stocks, capsules or seats.


Collision of cars with one another or with other structures (excluding bumper cars), resulting in major damage to the cars such as dislodgement, bending or breakage of parts or components.

Restraint system failure during operation, testing or inspection

Passenger protection system – ride restraint failure during operation, testing or inspection.

Category 2


Category 2 incident

Authority to inform

Minor ride-related injuries

Localised scrapes or superficial cuts, nose or ear bleed, sprains and injuries needing only first aid treatment.

Other minor ride-related injuries could also arise from:

  • Employee performing testing or demonstration of ride
  • Removing or dislodging an object (such as a mobile phone) from a patron or any part of the ride
  • Disembarkation during a ride evacuation
  • Slipping or falling while in queue for a ride



Collision that results only in minor damage of vehicles such as dents.

Unintended ride stoppage

Any unintended ride stoppage of more than 10 min with patrons on board the ride. This stoppage can be due to inclement weather, equipment malfunction or any other factor.

Contact with safety device during use of bungee device

Any contact by a patron with a safety device during the patron’s use of a bungee device, other than in the course of normal operation of, or normal disembarkation from, the bungee device.

Note: Injuries sustained by employees due to slips or falls while they are in the process of carrying out maintenance works of the amusement ride is not considered a reportable incident. 

Category 3

Any other adverse incidents not listed under Category 1 or 2 are classified under Category 3. Examples include:

  • Vomiting or nausea experienced by the patron
  • Loss of electrical power to the facility
  • Evacuation without using reach equipment. This evacuation can be conducted while the ride is still in operation i.e. off loading patrons from the ride via path provided for evacuation access.
  • Evacuation at the normal discharge location (egress) of the ride
  • Other malfunctions of the amusement ride

Who to contact

Type of incident

Action after incident

Incident report submission

Category 1 and 2 incidents

Call relevant authorities immediately with:

  • Date and time of the incident
  • Location of incident
  • Brief description of the incident
  • Description of any injuries
  • Information about any other parties that have been contacted
  • Name and contact details of the person making the notification

Submit the incident report via : https://form.gov.sg/620db0930808e70014d03e81

Category 3 incidents


Submit the incident report via : https://form.gov.sg/620db0930808e70014d03e81

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